"Travis was great. He was professional and incredibly helpful. I wish he was closer! Wonderful personality!"
"Great staff. Good prices. Very knowledgeable and professional. A great experience!"
"Customer service was very great! Went inside got excellent help with finding what I needed! Stocked up very well didn’t experience not one problem!!! Look forward to going back!!!"
"Good staff members. Friendly and willing to help. Also gotta love the military discount."
"Staff was very courteous and knowledgeable. Felt like family and would highly recommend to all riders. "
"Everybody at this location was awesome and very helpful. I had a tube replaced and picked up some brakes and oil filter while I was there."
"I have been going to the Columbia Cycle World for several years, always get great service although employee faces change quite a bit. Bought a helmet that was on display as they didn't have my size in a box. Helmet was placed in a very beat up box, that had seen better days. Took helmet home (38 miles one way) got home then noticed that the chin curtain and breath shield along with product instructions were missing. Drove back the next day (38 miles one way) to pick up the included chin curtain and breath shield. Different employee, looked for products that went with my helmet but couldn't find. Robbed chin curtain and shield from another unopened helmet box. So whoever purchases that helmet will have missing product. All employees seem well versed in customer service ! Products are sometimes not as good of quality as expected....Even for the price."
"I happen to like shopping in this store. Have made the trip from Augusta numerous times. Lots of good stuff."
"Very helpful and positive attitude."
"Great and friendly staff."
"Everyone in the Columbia store is kind and very helpful "
"I was greeted at the door warmly, was asked about what I was looking for, and was escorted over to helmets, where the gentleman patiently listened and helped me find and fit the exact helmet that I needed. I really can't say enough about how great my experience was here. It was my first time in a store like this (I'm getting back into riding after a few decades of being away from it), and I'm still telling my friends and family about my experience here. Thank you guys!"
"Great staff and prices. We will be going back."
"As the title indicates, this was my first time with Cycle Gear. I went in to see and try on an HJC helmet that they show in their on line store. I was disappointed to find out that they primarily stock their own brands vs. name brand protective gear. I left with a Bilt helmet and jacket, because I needed the gear and did not want to chance an order without trying on for fit. So far, I am satisfied with the Bilt gear, but I would still appreciate having a choice in the store."
"Friendly and knowledgeable staff. No need to go online to find a helmet, they have great selection and prices."